Terms and Conditions

Terms and Conditions for Conceptsrp (a Dantech Group company)

ConceptSRP 

(co.Dantech Group)

2660 NW 15th Court, Suite 104
Pompano Beach, FL 33069

USA

Phone: 1 954 414 9567 Ext:1
EIN: 81-2114753

Payment
ConceptSRP accepts online payments with most debit cards, credit cards & Mastercards.
Payment will not be deducted from your account until the physical item/s are shipped  unless otherwise agreed or stated on your order.

All prices on the website include VAT.
The website uses the following currencies for pricing:
USA – Dollars (USD)

ConceptSRP uses a secure payment server that encrypts all information with SSL
protocol, meaning your data is secure and cannot be read by other third parties.

Delivery and Shipment
Standard delivery time for all orders are 2-3 working days.

If you regret your purchase (Withdrawal)
ConceptSRP offers a 14 days full refund on goods purchased on the website unless
otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 after the delivery, and items/goods to be with us no
later than 14 days after we informed you of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail to: sales@conceptsrp.com. And in your message, clearly make us aware, that you want to use your right of
withdrawal.

Condition of the item you have returned
You are responsible for the condition of the product, and of the decreased value of the goods caused by
handling it other than what is necessary to determine the nature, characteristics and function of the
goods.

This means, that you have to try the item in the same way as if you were shopping in a physical store.

If the item is tested/used in addition to what is described above, it is considered used and of decreased
value. This means, that when the purchase is canceled, you will receive a minor portion or none of the
purchase amount refunded. It is up to Dantech Air Technology LLC to evaluate the item’s condition.

Warranty
We offer 1 year warranty on products. The warranty applies to all
errors in, the Wencon materials.
Complaints regarding errors and defects must be reported to ConceptSRP in a
reasonable time after the goods have been received. We consider af maximum of 3 months as a
reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually.

ConceptSRP covers return costs to a reasonable extent.

When returning, please contact us at:

ConceptSRP

2660 NW 15th Court, Suite 104

Pompano Beach, FL 33069

USA

Phone: +4531523037

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others. personal informations are
registered in our customer directory only. You can delete your information at any time.

In order for you to enter into an agreement with ConceptSRP, we need the following
information:
. Name
. Address
. Phone number
. Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with ConceptSRP, and stored for up to five years,
after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting
your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for ConceptSRP have access to the information recorded
about you.

The data manager in Dantech ConceptSRP: Dennis L Christensen.

We do not store and transmit customer information encrypted.
As registered with Dantech Air Technology LLC, you always have the right to object to the registration.
You also have the right to know what information is registered about you. You have these rights under
the Personal Data Act and in connection with this, please contact dlc@dantech-group.com .

Cookies
On https://conceptsrp.com/shop/, cookies are used for the purpose of optimizing the website, and its
functionality, making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics
We use log statistics at https://conceptsrp.com/shop/,
which means, we have a statistics system, that gathers information, that can supply us with a statistical
indication of, how many visitors the site has, where they are from, and on which landing page they leave
the site and more.

The Log statistic is only used with the purpose to improve Dantech Air Technology LLC’s website.

Consumer Protection
Learn more about your consumer protection when paying online with PensoPay’s payment service
solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints
Complaints about the products can be sent to:
Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU
Commisions Online Complaints Platform.
ec.europa.eu

When complaining you need to denounce our email address, dlc@dantech-group.com, and the site, on
which you made your purchase.